Terms & Conditions
Users of chitosanglobal.com agree to the following terms of service detailed below.
Contact Information
You can contact us via the web form on our contact page or reach us via telephone at 423-202-6145.
Products and Information
Products shown on the website are subject to availability and we cannot guarantee that all products shown are in stock.
Prices may be changed without prior notice, however, you will be charged at the price stated when placing your order.
Ordering
You will receive an e-mail confirmation of your order receipt. Completion of the contract between you and Shield Nutraceuticals, Inc. takes place upon shipment of your order.
By ordering, you confirm that you accept the terms and conditions of Shield Nutraceuticals, Inc.
Payment
We accept all major credit cards as well as PayPal. We utilize Stripe and all payments are processed using their system.
Validation of credit or debit cards takes place prior to acceptance of orders. Your order will not be accepted if your card is declined at any stage.
Every care is taken to protect the confidentiality of your card but Shield Nutraceuticals, Inc is not liable if the details are intercepted by a third party.
All our prices are quoted in United States Dollars.
Product Returns
If you are not satisfied with any purchased product, send a message to info@shieldnutra.com and we will work with you to solve the issue. We are happy to issue a refund if you choose that option. A refund includes the original purchase price and applicable taxes, minus shipping fees.
Refunds will be made to the card that was used for the original purchase.
Disclaimer
The information on this website does not intend to diagnose, treat or replace medical or specialist advice.
If you are currently taking any prescription medication, or are pregnant or breastfeeding, please check with your medical practitioner whether the combination of supplements is suitable.
If you require advice or information regarding any product, please contact info@shieldnutra.com.
We cannot accept any responsibility for any self-diagnosis or adverse effects or consequences resulting from the use of any of the suggestions or information contained in the website.
All content contained on this website and in association with any product on this website is provided for general information only, and should not be treated as a substitute for the medical advice of your own doctor or any other health care professional.
Shield Nutraceuticals, Inc. is not responsible or liable for any diagnosis made by a user based on the content of the shieldnutra.com website. Always consult a licensed healthcare practitioner prior to beginning any treatment.
We reserve the right to update or amend our Terms and Conditions when required without prior notice and changes will apply immediately.
Shieldnutra.com may include links to other websites or material to help provide more information. We are not responsible for these websites or their material.
Shipping
Orders are usually shipped within 24 hours of receipt except on weekends and public holidays.
Shipping times are determined by the shipping option you choose at checkout. We use the USPS to ship all orders offered with “Free Shipping”.
Orders may be dispatched in separate deliveries.
In the event of a shipping delay, we may notify you with an updated timeframe if the carrier service has provided such information to us.
You must provide a legitimate delivery address and we cannot be held responsible for delivery failure if the delivery details provided at the time of order are incorrect.
Delivery costs
Standard retail product shipping is free. Bulk orders of chitosan are available by contacting Steve Nice at 423-202-6145